Testimonials
We enjoy hearing from you! After installation our customers receive a satisfaction surveys to review & comment on our service & performance, see some of their comments below.
Every returned survey is entered into a prize draw to win £100! Make sure you return your Customer Satisfaction Survey for your chance to be entered into the next prize draw to win £100!!!
100% of customer’s asked in 2023 said they would recommend us to a friend.
“Excellent Company, helpful, kind, friendly, knowledgeable.”
“They have done a superb job. The floor looks perfect, the joints are hardly visible and the cut edges are all an exact fit. It has been a real pleasure dealing with Capitol Carpets from start to finish, you have a highly professional, expert team.”
“Great Job! Very happy with our new stairrunners!”
“2nd lot of carpets and also had kitchen, bath and loo floors from Capitol. Alway brilliant help and service. Thanks you.”
“I have used Capitol Carpets before. Excellent serivce, charming fitters, and so quick! I am so delighted.”
“It was a pleasure dealing with you. Everything was efficent and as promised. As always the fitters were brilliant, very professional, polite and fun. My carpet fitters of choice. Many thanks to you all.”
“We were so pleased to find a carpet company that had integrity and talked a lot of common sense. No hard sell on your products. You genuinely wanted me to have the carpet that I wanted and it didn’t matter what price carpet I chose. I have recommended you to my sister who is having a carpet laid by you too. Again, I am very happy to know a reputable carpet company that uses your own fitters and even matched the fitter for the job. Thank you.”
“Always exceptionally well mannered, courteous and helpful. We are delighted with the finished result and would not hesitate to use Capitol Carpets in the future. The two brothers who installed the carpet were fantastic!”
“I found your store. I was looking for good service and found you.”
“Very helpful and very agreeable. The job looks first class. Thanks supplier and fitters.”
“I was very impressed by the standard of fitting. Bathroom in vinyl floor the installer took a great deal of trouble and the result is beautiful. Please thank him for his efforts.”
We were very impressed with the team at Capitol Carpets. They displayed excellent product knowledge and priced reasonably for what we wanted. The fitting of the parquet was excellent. We have had many comments from friends and family about how great it looks. Would definitely use them again and thoroughly recommend the whole team. Thank you
“Thanks for an excellent service. Thanks also to the fitters for doing an excellent job.”
“We are so pleased with the floor, excellent service and great fitting”
“Excellent old fashioned service by which I mean caring, professional, careful, not cutting corners and not overcharging!”
“We would certainly use your company again for future purchases of carpets and or advice.”
“Excellent service and installation. You will see us again”
“The carpet fitters were efficient, helpful and did a great job. Service in the shop was exceptional.”
“The carpet fitters were efficient, helpful and did a great job. Service in the shop was exceptional.”
“Your carpet fitter is an asset to your company, friendly, conscientious and a very good carpet fitter”
“Capitol Carpets were extremely accommodating with when the carpet came to be fitted and were more than happy to wait until I had finished decorating. Thank you.”
“The fact that Capitol Carpets are members of the Carpet Foundation was very important and a deciding factor to us.”