Capitol Carpets


We enjoy hearing from you! After installation our customers receive a satisfaction surveys to review & comment on our service & performance, see some of their comments below.


Every returned survey is entered into a prize draw to win £100! Make sure you return your Customer Satisfaction Survey for your chance to be entered into the next prize draw to win £100!!!


Our latest winner is Mr Pitches from Croydon, pictured collecting his cheque.

98% of customers asked said they would recommend us to a friend.
“We were so pleased to find a carpet company that had integrity and talked a lot of common sense. No hard sell on your products. You genuinely wanted me to have the carpet that I wanted and it didn't matter what price carpet I chose. I have recommended you to my sister who is having a carpet laid by you too. Again, I am very happy to know a reputable carpet company that uses your own fitters and even matched the fitter for the job. Thank you.”
Mr & Mrs Nash
“Excellent service and installation. You will see us again”
Mr & Mrs Shipman
"The carpet fitters were efficient, helpful and did a great job. Service in the shop was exceptional."
Mrs Standish
“Always exceptionally well mannered, courteous and helpful. We are delighted with the finished result and would not hesitate to use Capitol Carpets in the future. The two brothers who installed the carpet were fantastic!”
Mr & Mrs Briant
"The carpet fitters were efficient, helpful and did a great job. Service in the shop was exceptional."
Mrs Hoare
"I have always found Capitol Carpets excellent in every way and i have recommended them too many of my friends. No doubt I'll be back again in the future. I would not go anywhere else. Thanks very much."
Mrs Boniface
"Your carpet fitter is an asset to your company, friendly, conscientious and a very good carpet fitter"
Mr Frankum
"I found your store. I was looking for good service and found you."
Mrs Bailey
"Very helpful and very agreeable. The job looks first class. Thanks supplier and fitters."
Mrs Sutclife
"Capitol Carpets were extremely accommodating with when the carpet came to be fitted and were more than happy to wait until I had finished decorating. Thank you."
Mrs Foster
"I was very impressed by the standard of fitting. Bathroom in vinyl floor the installer took a great deal of trouble and the result is beautiful. Please thank him for his efforts."
Mrs Feisenberger
"The fact that Capitol Carpets are members of the Carpet Foundation was very important and a deciding factor to us."
Mr Davies